Swan Funeral Home began as C. Carl Swan Funeral Home in Guilford, Connecticut, in 1917. Our funeral home in Old Saybrook has served the local community since May 1963. We are here to celebrate life, supporting families through difficult times, providing caring funeral and cremation services, and creating lasting legacies.

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1. Compassion & Professionalism> Measures how respectful, empathetic, and supportive the staff were during interactions.

2. Service Quality & Options>Covers range and quality of services provided—traditional funerals, cremation, customization, etc.

3. Transparency & Pricing <Assesses whether costs were clearly explained and fair, with no hidden charges.

4. Facility & Accessibility >Rates the cleanliness, ambiance, and accessibility (parking, wheelchair-friendly, etc.) of the funeral home.

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