The John J. Ferry & Sons Funeral Home of 88 East Main St., Meriden, CT, has been meeting the needs of the community since it was founded in 1890. After a century of service, it remains the oldest funeral home in the city under the same family ownership and management.

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1. Compassion & Professionalism> Measures how respectful, empathetic, and supportive the staff were during interactions.

2. Service Quality & Options>Covers range and quality of services provided—traditional funerals, cremation, customization, etc.

3. Transparency & Pricing <Assesses whether costs were clearly explained and fair, with no hidden charges.

4. Facility & Accessibility >Rates the cleanliness, ambiance, and accessibility (parking, wheelchair-friendly, etc.) of the funeral home.

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